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Hotel Industry News - Features
Friday March 12th, 2010
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Most Read
Page 1 of 4
Yes, Theres (Finally) an App for That
REVPAR GURU Launches iPhone RevPAR Calculator App
2010-03-12
Features
more...
In Search of Customer Loyalty - By Madigan Pratt
Every hotel wants more loyal guests. The rewards for individual properties are well documented; loyal customers:
2010-03-11
Features
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Put that cookie-cutter away! By Frances Kiradjian
The Boutique & Lifestyle segment has emerged through a maze of big brands and frequent guest programs to become a prominent lodging categ...
2010-03-11
Features
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Keys to Success - Hospitality Conversations - How To Select The Right Design ...
Property Improvement Plans or PIPS, are a reality to today’s hotel owners and management groups. If a property is part of a franch...
2010-03-10
Features
more...
Algonquin Hotel - More Than the Round Table - By Stanley Turkel, MHS, ISHC
The 108-year-old NYC landmark hotel has an interesting and unique history. Heres its classic story.
2010-03-09
Features
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Should My Hotel Use Facebook Ads?
Our clients often ask us if they should use Facebook ads. Many hotels are skeptical about using the ads and question if they will be effe...
2010-03-08
Features
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Social Media for Hotels: Taming the Beast - By Daniel Edward Craig
If anything strikes fear in the hearts of hoteliers these days, its social media. Seemingly overnight, were expected to tune ...
2010-03-08
Features
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Do You Really Need New Customers? -What Hospitality Businesses Can Learn from...
Many in the Hospitality Industry felt they knew everything about the Customer Experience. Even the very definition of Hospitality percol...
2010-03-05
Features
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Keys to Success - Managing the Intricate Challenge of Today's Hospitality Lea...
As I continue to speak before hospitality associations and management groups, I have come to believe that the focus of leadership in this...
2010-03-01
Features
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The 'Warm and Fuzzy' Score - By Rick Reilly
Why we’re neglecting a vital element of effective brand stewardship to drive customer loyalty
2010-02-23
Features
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Electronic Marketing - The Great Hotel Equalizer ...And You Can Do It Without...
For many independent hotels, electronically generated sales are the only viable tools to compete with franchised hotels. Yet, there are s...
2010-02-23
Features
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Hotel Maintenance Staff Can Be Ambassadors of Hotel Hospitality - By Doug Ke...
When we as hotel managers picture hospitality superstars, we tend to envision the 'traditional' ambassadors of hotel guest service excell...
2010-02-22
Features
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Hospitality Across Generations: Move over Black Tie, Hello Blue Jeans! - By R...
The first sign of the times, you ask? Perhaps it was back in 2006 when Ritz-Carlton looked in the mirror and realized that 'Ladies and Ge...
2010-02-18
Features
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The Recession Is Over! Now What? - By R. Mark Woodworth
In the December 2008, the National Bureau of Economic Research (NBER) made the official proclamation that the U. S. entered an economic r...
2010-02-18
Features
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What’s the secret to achieving top ranking on TripAdvisor? - By Daniel Edward...
Many hotels aspire to achieve top ranking in TripAdvisor’s popularity index, but HKHotels in New York dominates the charts, with all four...
2010-02-15
Features
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Nobody Asked Me, But... No. 61 - By Stanley Turkel, MHS, ISHC
The Plaza and the Pierre; La Quinta’s Backward Step
2010-02-15
Features
more...
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